Returns & Replacement Policy
Returns & Replacement Policy
What is your return policy?
Any product/item can be returned or exchanged if it is incorrect, incomplete, defective, or damaged within 7 days of delivery.
PakistanMotors.pk reserves the right to reject a return request if the policy is misused or if the product is returned with missing tags, packaging, or components.
PakistanMotors.pk reserves the right to reject a return request if the policy is misused or if the product is returned with missing tags, packaging, or components.
What are the conditions for return or exchange?
Products must be in their original condition, unused, and with all original packaging and tags attached. Used or damaged products will not be accepted for return or exchange.
What is the procedure for Returns or Exchange?
1. Contact our support team at support@pakistanmotors.pk within 7 days of delivery.
2. Provide your order number and reason for return/exchange.
3. Follow the instructions provided by our team for returning the item.
2. Provide your order number and reason for return/exchange.
3. Follow the instructions provided by our team for returning the item.
What is the shipment method for return or exchange?
Customers are responsible for shipping the product back to us using a reliable courier service. Once received, we will process the return or exchange.
What is your refund or exchange policy?
Refunds are only applicable if the product is defective or incorrect. Exchanges are subject to product availability.
When will I be refunded?
Refunds are processed within 5-7 business days after receiving the returned item.
When will I receive my exchanged item?
Exchanged items are dispatched within 3-5 business days after we receive and inspect the returned product.